It’s time to expand your business while making sure it functions seamlessly. Drive growth while you reduce operational costs. Optimize your internal processes to make every customer experience effortless. Extend your borders without stretching your resources.
ModusLink supply chain and cross border eCommerce solutions help you develop more efficient, secure, and compliant solutions so you can anticipate needs, implement plans, and go to market faster—no matter where that market is or how often conditions change.
We support your growth with custom solutions centered around your needs.
Leave country payment, compliance, and reporting details to us.
Assembly, packaging, warehousing, inventory, shipping, packaging, and delivery: we’ll help you put it all together.
Our support team is trained to represent your company and resolve issues right away.
The ModusLink returns process reduces the lead time, cost, and customer dissatisfaction that are part of traditional returns programs.
We design and implement a custom cross border eCommerce solutions for your business.
We offer tiered support that includes setup, training, and complete daily store or partial management, depending on your team’s needs.
We seamlessly integrate each systematic solution with global marketplaces, warehousing, payment services, customer/ technical support, and fulfillment.
Your customer places an order on your site or with their favorite online retailer.
Our systems process the transaction. We tackle unique transaction details, including country payment challenges, compliance, and reporting and route orders to the correct globally located distribution center for fulfillment.
We streamline end-to-end with global warehouses. Our solution centers assemble, kit, and package orders to meet client needs all over the world.
Our systems track inventory. We keep things up to speed in your system, our system, and online.
We ship out and track the global order. We integrate with all major national and international shipping providers, always targeting the right balance of service level and price. We provide you and your customer up-to-the-second tracking information.
The order delivers on time and in full. Our systems notify all interested parties.
Our support representatives communicate in the format your customers prefer—including phone, email, and live chat.
We keep small issues from becoming larger ones and use our brand and product expertise to build customer trust and loyalty.
Process returns quickly through dynamic, multilingual self-service capabilities (FAQ, order confirmation, notification, and update).
Build satisfaction and drive repeat business by accommodating the complete scope of returns handling processes—including advanced replacement, swap, ship only, and DOA.
We know you have a lot of questions. Fill out the form so we can start planning your growth with no strings attached.
Call us: 1.888.238.1744
Corporate Headquarters:
ModusLink Corporation
2000 Midway Lane
Smyrna, Tennessee 37167
